Sales Admin

Acme Corporation

Enterprise Key account

SaaS San Francisco, CA acme.com

+12%

Lifetime value

$128,400

+8%

Open pipeline

$80.4k

Healthy

Health score

92/100

3.4 yrs

Customer since

Mar 2022

Deals

Platform Expansion

Negotiation · closes Aug 12

$58,000

Add-on: Analytics

Proposal · closes Aug 28

$22,400

Annual Renewal

Closed Won · closes Jul 01

$48,000

Recent activity

Renewal proposal sent
You · 2h ago
Discovery call with CTO
Sarah Chen · Yesterday
MSA v3 signed
Legal · 3 days ago
Support ticket resolved
CX Team · 1 week ago

Support tickets

SSO configuration timing out

High priority · 3h ago

Open

Onboarding request — EU workspace

Medium priority · 1d ago

In Progress

Billing invoice mismatch #4482

Low priority · 5d ago

Resolved

Health score

Engagement is trending up over the last 30 days.

3 product champions identified.

Key contacts

Ronald Richards

VP of Sales

Jenny Wilson

CTO

Marvin McKinney

Procurement Lead

Notes

Renewal committee meets Aug 5. Champion: Jenny (CTO). Watch item — procurement is negotiating on multi-year discount.